The limited lifetime warranty covers residential applications only. This limited warranty extends only to the original purchaser.
Master Halco warrants that its vinyl lattice, decorative screen panels, accent screens & utility screens (“Product”) will be free from defects in material and workmanship for the warranty period. This limited warranty is valid beginning on the date of Product purchase.
Master Halco warrants the Product against peeling, rotting, cracking, blistering, pitting, warping, corroding, or abnormal discoloration/fading* under normal atmosphere and weather conditions.
*After prolonged exposure to outdoor environments, all products will experience some gradual fading over time and is considered normal (up to a standard variation determined by Delta E color measurement, not to exceed Delta 5). Degrees of fading vary depending on geographical location, air pollution, exposure and other factors.
This limited warranty will not cover a change in color due to a buildup or accumulation of stains, dirt, mold, mildew or any other deficiency caused by lack of annual preventative maintenance by the purchaser.
This limited warranty does not cover damage resulting from misuse, abuse, improper storage or handling; impact of foreign objects, fire, earthquake, flood, lightning, hail, hurricane, tornado or other casualty or act of God; movements, distortion, collapse or settling of ground or structure on which the vinyl lattice, decorative screen panels, accent screens & utility screens are installed; damage from air pollution, exposure to harmful chemicals; lattice that has been painted**, varnished, or coated over manufacturer’s finish. This limited warranty does not cover costs of removal or disposal of product, or reinstallation of replacement product. Any service provided outside the scope of this limited warranty shall be at Master Halco’s standard rate and terms then in effect.
**Painting of the Decorative Screen Panels does not void the warranty as it is manufactured with the intent of being painted.
Should your Master Halco Product prove defective under warranty, call or email Master Halco (phone number and email address listed below). Master Halco requires written notice or phone call within thirty (30) days of discovering the defect and you must show original proof of purchase receipt. You will be required to provide to Master Halco pictures and/or samples of the defective Product. If it is determined by Master Halco, in its sole discretion, the Product has a manufacturer defect in material or workmanship, Master Halco will replace or repair with new or equivalent products; labor is not included in warranty. If the Product is discontinued, Master Halco will repair or replace the Product with a product in comparable quality or price range.
Master Halco reserves the right to discontinue or modify any of its products, including the color of its products without notice to the purchaser. Master Halco does not warrant that any replacement material will match or be identical to the original Product as replacement products may vary in color or gloss in comparison to the original Product as a result of normal weathering.
To activate this warranty, fill out the product registration form on this website. Registration of Product must be within thirty (30) days from date of Product purchase for warranty to be valid.
Except as expressly set forth in this warranty, Master Halco HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATION, WARRANTY, PROMISE, GUARANTEE OR OTHER ASSURANCE OF ANY KIND, EXPRESS OR IMPLIED, ORAL OR WRITTEN, STATUTORY OR OTHERWISE, RELATING TO THE PRODUCT. STATE LAW WILL DETERMINE THE PERIOD OF TIME FOLLOWING THE SALE THAT YOU MAY SEEK A REMEDY UNDER THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
NO DISTRIBUTOR, DEALER OR OTHER PERSON IS AUTHORIZED BY MASTER HALCO TO CHANGE THIS WARRANTY OR TO MAKE ANY ADDITIONAL REPRESENTATION, WARRANTY, PROMISE, GUARANTEE OR OTHER ASSURANCE ON BEHALF OF MASTER HALCO RELATING TO THE PRODUCT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY STATE TO STATE.
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND MASTER HALCO’S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. MASTER HALCO’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL MASTER HALCO BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY IS VALID ONLY IN THE UNITED STATES AND CANADA.
This warranty is effective for products purchased after January 1, 2020.
This warranty can also be found online at: www.MasterHalco.com/warranty/
To register your fence online, go to: www.MasterHalco.com/warranty/
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